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How do I use Stratas Agent?

  • Use your Agent as a 24/7 voicemail replacement. 91% of drivers who reach voicemail don’t leave a message. By contrast, only 13% of drivers who reach your Agent hang up before 30 seconds.
  • During calls, your Agent follows the Cognitive Core you established to answer questions and guide the driver through a natural conversation.
  • We send a record to your ATS only when the caller completes the conversation, providing all helpful information and details.
  • The record includes name, phone, email, and the profile details you’ve approved.
  • Compared with voicemail, calls handled by the Agent produce about 5x-10x as many ATS records from the same inbound call volume.