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What is Stratas Agent’s “Cognitive Core?” and how is Stratas Agent trained?

  • Your Agent’s Cognitive Core combines your pre-approved messaging with a recruiting framework built from 30+ years in trucking and driver recruiting. 
  • That framework was informed by Scott Maldonado, Randall Reilly’s VP of Trucking Operations, who has led operational training and process-improvement engagements for 200+ fleets across 27 years, working alongside thousands of recruiters in that time. 
  • Together, your Agent’s approved Core plus the field-tested framework inform how the Agent interprets questions, handles objections, and stays on-message for your brand.  
  • We also analyzed approximately 500,000 calls (CDR) to identify the topics, vocabulary, sequencing, and objection patterns that drive outcomes.
  • The Agent uses an expansive driver-recruiting vocabulary, enriched by a fleet-specific knowledge base in order to speak like a recruiter using your terminology.
  • This combination creates a defensible advantage that is difficult to replicate and gives your team a future-oriented capability that improves as your facts update.